Once we have received your complete reservation request, one of our customer service supervisors will contact you via email or a phone call as requested in the system. Please state briefly in the message field the date you plan to utilize our car services and why. For example,  to and from a airport etc. If you need a reservation within 24 hours, please call our customer service dispatch center: 718-774-6660. We can process your reservation via credit or debit card over the phone.